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  1. Missing mp4 MIME type prevents VOD files from loading in On Demand Player Applies to Cablecast 5.2.0+ Symptoms VOD files fail to load in the On Demand Player. On Demand Player appears on the page, but continues loading at 00:00 Cause This issue may be caused by a missing mp4 MIME type in Internet Information Services. ... Read More
  2. How are Categories Handled by the XList Export Functionallity? Applies to Cablecast 4.6.0+ Answer Rovi's XList system includes a list of predefined categories.  If a particular Show in Cablecast uses a category that matches the XList category definition, it will be exported with that category.  If it do... Read More
  3. SX Video Overlay Application never activates because it can not determine which devices it controls Summary The SX Video Overlay Application parses the event list to determine which devices it should control. If the event list file on the server has multiple different entries, the overlay application can not accurately determine when it should acti... Read More
  4. Cablecast Passthrough Feature Overview What Is Passthrough? Passthrough, available with the release of Cablecast 6.3, allows live video to be routed through a Flex series video server and can be channel branded with bug, bug text, and crawl before being routed to air. This enables channel... Read More
  5. Carousel Updates - Version 6.5.1 is Released As a result of your feedback, the Tightrope engineering team is proud to release the latest updates in version 6.5.1 of our Carousel Digital Signage software. Carousel 6.5.1 Release Notes =================================================* Bug 8755: ... Read More
  6. Cablecast 5.3.8 is Released Our engineering team is happy to announce the latest software maintenance release for Cablecast. See the full list of fixes for version 5.3.8 listed below. As always, please contact our support team with questions or to schedule an appointment to upd... Read More
  7. Cablecast 6.0.2 is Released Our engineering team is happy to announce the latest software maintenance release for Cablecast. See the full list of fixes for version 6.0.2 listed below. As always, please contact our support team with questions or to schedule an appointment to up... Read More
  8. Cablecast Updates - Version 6.0.3 is Released Our engineering team is happy to announce the latest software maintenance release for Cablecast. Cablecast 6.0.3 features a redesigned installer that automatically downloads needed drivers, streamlining the installation process. It also includes many... Read More
  9. Cablecast RTP Streaming Feature Overview What is RTP Streaming? RTP streaming, available with the release of Cablecast 6.3, allows Flex video servers to use RTP (Real-time Transport Protocol) streams as video sources enabling both the output of the RTP stream to air without an additional RT... Read More
  10. How do I update Quatech USB to Serial Drivers and Firmware Applies to Any server using a Quatech USB to serial adapter Answer Check current Driver and Firmware version Do the following from the Windows Desktop of the system with the Quatech adapter connected: Right-click My Computer Select Manage Naviga... Read More
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