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  1. Updating Blackmagic Drivers for Cablecast 6.4 Live Encoders With the release of Cablecast 6.4 an update to the Blackmagic Desktop Video drivers is required.  LINK TO DRIVERS:   https://trms.box.com/s/93y1uh9qtnkv7583vg8udc3smo3z99nk After downloading the installer linked above please run the MSI package wi... Read More
  2. My Brightsign Player is showing a black screen Applies to Carousel version 6.4.6+ Carousel For Brightsign Symptoms Brightsign player shows a black screen after setup Cause There could be a few causes for this behavior: 1) No player license on the server 2) Screen resolution incompatible with ... Read More
  3. Which file formats are supported on Cablecast’s SX video servers? Applies to Cablecast SX and Flex Video servers* * SD video servers do not support decoding of HD content mentioned in this article. Answer Cablecast video servers can play back a number of different file formats / video codecs / audio codecs combin... Read More
  4. playback of H264 content is stuttering in Cablecast Applies to Cablecast (all versions) Symptoms Playback of specific H264 files is consistently stuttering. Cause Please make sure the h264 content follows the recommended guidelines as detailed in the following article: http://kb.trms.com/article/c... Read More
  5. ProRes MOV files with PCM audio: audio playback sounds like static noise Symptoms Playback of MOV files containing ProRes video and PCM audio results in the audio sounding like static noise when played on SX/Flex servers. Video playback is fine. Files play fine in Quicktime player, but the audio also sounds like static no... Read More
  6. Cablecast Passthrough Feature Overview What Is Passthrough? Passthrough, available with the release of Cablecast 6.3, allows live video to be routed through a Flex series video server and can be channel branded with bug, bug text, and crawl before being routed to air. This enables channel... Read More
  7. Cablecast RTP Streaming Feature Overview What is RTP Streaming? RTP streaming, available with the release of Cablecast 6.3, allows Flex video servers to use RTP (Real-time Transport Protocol) streams as video sources enabling both the output of the RTP stream to air without an additional RT... Read More
  8. Cablecast - CG in Third-Party Environments Applies to CG Series Players and/or CG Server Third Party Broadcast Servers Answer Cablecast Bulletin-board (otherwise known as Carousel) can work in environments where a Cablecast System (SX, Flex, Pro) don't exist. While a CG Bulletin-Board ... Read More