Submitting a bug report to Tightrope
Please send an email to firstname.lastname@example.org.
In order to reproduce your issue as quickly as possible, please include the following information in your bug report:
- Your contact information
- The product and version you are using
e.g. Cablecast 5.4.3
- A description or screenshot of the problem you encountered
e.g. When I attempted to send Autopilot, I received an error that stated "Object reference not set to an instance of an object"
- How many times has this happened?
e.g. This is the first time that I have ever seen this error message under these circumstances
-or- This error seems to happen every time I send Autopilot from my laptop
Article ID: 95
Created On: Thu, Jan 8, 2015 at 1:46 PM
Last Updated On: Tue, May 12, 2015 at 1:14 PM
Authored by: Ian Cobb [email@example.com]
Online URL: http://kb.trms.com/article/submitting-a-bug-report-to-tightrope-95.html