Broadcast Products: End of support for Microsoft Windows XP and Windows Server 2003


Introduction

In order to provide the best and most reliable products for our customers, with the upcoming release of Carousel 6.5 & Cablecast 6.0, Microsoft Windows XP will no longer be supported. Since Microsoft ended support for Windows XP on April 8, 2014, there have been no further security updates, leaving machines operating on this system more vulnerable. There are also other elements we use behind the scenes in our software that no longer support Windows XP and Windows Server 2003. You can read more about how we make these End of Life (EOL) decisions in our Tightrope Media Systems Software End of Life Policy.  Please note that this change only impacts your ability to run Carousel 6.5 or Cablecast 6.0 on Windows XP based hardware.  This DOES NOT change our technical support policies.

This EOL Notice Applies to:

Next Steps for Users Currently Running Windows XP or Windows Server 2003

There are two options moving forward:

  1. Continue running you're existing Cablecast software.  You can continue to receive software maintenance releases until your software reaches end-of-life.
  2. Contact our sales staff to discuss options on upgrading to new hardware.
 
Warning

Due to hardware performance requirements, it is not possible to upgrade the operating system on your TRMS branded hardware.  Attempting to do so will render your system inoperable and void your warranty.

If you Decide to Continue Running Your Existing Cablecast Software

As of the time of this writing, Cablecast 5.2.x, 5.3.x and 5.4.x support Windows XP and are being actively developed.  If you would like to continue using WIndows XP, you can run these versions of software.  Once these versions reach EOL status, we will no longer provide maintenance updates for them.  See Cablecast software version release history for more information on Cablecast EOL dates.

Additional Information



Article ID: 162
Created On: Fri, Jul 24, 2015 at 4:18 PM
Last Updated On: Thu, Feb 25, 2016 at 9:23 PM
Authored by: Ian Cobb [ian.cobb@trms.com]

Online URL: http://kb.trms.com/article/broadcast-products-end-of-support-for-microsoft-windows-xp-and-windows-server-2003-162.html