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Install & Deployment Articles   Subscribe
Carousel Deployment Guide - README
Viewed 4157 times since Thu, Mar 23, 2017
Introduction Thank you for purchasing a Carousel Digital Signage system from Tightrope Media Systems! We have worked hard to make sure your new system is versatile, easy to use and reliable. What do these guides cover? These guides cover the steps to... Read More
How do I install the Carousel Player Software?
Viewed 4397 times since Fri, Apr 21, 2017
Applies to Carousel 7.0+ Answer It’s possible that you’ve purchased copies of our Carousel Player software to install and run on your own hardware. If so, this article will speak to installing the Carousel Player software. If you... Read More
How do I setup or configure a Carousel for BrightSign Player in 7.0?
Viewed 4232 times since Fri, Apr 21, 2017
Applies to Carousel 7.0 Answer To complete the configuration you will need a Windows computer with an SD card reader/writer connected to it. This will generally not be the Carousel Server itself. Get the Carousel for BrightSign Configuration... Read More
How do I install the Carousel Server Software?
Viewed 3661 times since Thu, Mar 23, 2017
Applies to Carousel 7.0.3+ Answer You will need to obtain a Download Key from Carousel Support. Â If you have not done this yet, please support@carouselsignage.com and request one. The Download Key will contain two (3) installers: Carousel_X.Y.Z... Read More
How do I configure FrontDoor to pull users from Active Directory?
Viewed 3548 times since Fri, Apr 21, 2017
Applies to FrontDoor 6.1+ Answer This article is for Pros Only. We will not explain concepts of Lightweight Directory Access Protocols or Active Directory. Since configuration is occurring within your Active Directory system, Tightrope Support... Read More
How do I configure Carousel to work with a separate SQL instance?
Viewed 2476 times since Fri, Apr 21, 2017
Applies to Carousel 7.0+ Answer This article is for Pros Only. We will not explain SQL concepts here. If you’re having trouble understanding the concepts, you will need to seek paid assistance from Tightrope Media Systems or one of our... Read More
What are the Prerequisites or Dependencies for the Carousel Server software?
Viewed 2127 times since Thu, Apr 20, 2017
Applies to Carousel 7.0+ Answer  Information Only - Not Required The information listed below is only for reference. The Carousel 7.0+ installer will install and configure all these components. Do not pre-install them on your own, unless... Read More
How do I setup or configure a Carousel for BrightSign Player in Carousel 7.1?
Viewed 1677 times since Wed, Nov 29, 2017
Applies to Carousel 7.1 Answer To complete the configuration you will need a Windows computer with an SD card reader/writer connected to it. This will generally not be the Carousel Server itself. DHCP Option 43 and Known URL are advanced... Read More
How do I manually configure the Prerequisites and Dependencies for the Carousel Server software?
Viewed 1602 times since Fri, Apr 21, 2017
Applies to Carousel 6.6+ Answer Manually installing the Carousel Server software on a Windows system is a very involved process because systems are flexible and IT requirements vary. Therefore, it is really impossible for us to give a casual... Read More
How do I configure Carousel to work with a separate Media directory?
Viewed 1597 times since Fri, Apr 21, 2017
Applies to Carousel 7.0+ Answer If your media is on a separate network attached storage (NAS) device, configure the new media store by copying the current media, verifying the Windows permissions on the new media directory, configuring the Carousel... Read More
Disabling RDA
Viewed 242 times since Thu, Mar 22, 2018
Applies to Carousel 7.3.0+ Answer When you are trying to secure your server with TLS, RDA is not able to be secured so it is recommended that you just disable the service. To do that you would open up SQL Server Management Studio and right click on... Read More
.NET 3.5 does not install during Carousel installation
Viewed 173 times since Tue, Jul 17, 2018
Issue: The Carousel installer fails to proceed past enabling IIS_NetFx3 Cause: The server does not have the files needed to enable .NET 3.5. This is not something Carousel installs but rather enables. This issue will manifest in two ways. Either the... Read More
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