YOUR STORY PLAYS HERE
Home » Categories » ZEPLAY

ZEPLAY log files can fill C: drive

Summary

ZEPLAY's log files will eventually fill the C: drive.

Applies to

  • ZEPLAY (all versions)

Symptoms

  • Low free space on the C: drive.

Cause

ZEPLAY creates a new log file every day that it is used.  As these files log messages related to real-time video processing, they can easily become very large.  If the operator does not intervene they will eventually fill the C: drive of the system.

Workaround

  1. From the Windows Desktop double-click My Computer 
  2. Navigate to C:\Program Files\Tightrope Media Systems\ZEPLAY\LogFiles\SxHWControl\
  3. Delete any files that are more than 30 days old

Additional Information

The next version of the ZEPLAY software will include functionality to automatically delete older log files.  Once this functionality is introduced it will no longer be necessary to manually delete these log files.

PendingThis software behavior has been identified as bug and will be fixed.  It has been assigned case number 8397.

Fixed This bug has been fixed internally as is awaiting release.

Released A fix for this bug has been released in ZEPLAY 2.1.3 on June 2 2015.

Released A fix for this bug has been released in ZEPLAY 3.0.1 on June 2 2015.

Custom Fields
  • Bug Status: Released
  • Internal Bug ID: 8397
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Sequences created by Export: Melt function have no number assigned by default
Viewed 1133 times since Wed, Sep 24, 2014
ZEPLAY Updates - Version 3.1.0 is Released
Viewed 1199 times since Wed, Jan 20, 2016
No audio output from ZEPLAY editor window
Viewed 1164 times since Tue, Nov 18, 2014
Why can’t I switch into Jog mode anymore?
Viewed 1154 times since Mon, Nov 24, 2014
Where can I find the ZEPLAY manual?
Viewed 1093 times since Mon, Sep 29, 2014
Video Processing Engine failed message while archiving to a network share
Viewed 1037 times since Mon, Jan 26, 2015
ZEPLAY basic troubleshooting
Viewed 811 times since Tue, Aug 9, 2016
Tightrope Media Systems Software End of Life Policy
Viewed 3845 times since Wed, Dec 17, 2014
Windows Update Driver Searching Interferes with Matrox Driver Upgrade
Viewed 1161 times since Wed, Dec 30, 2015