YOUR STORY PLAYS HERE
Home » Categories » Multiple Categories

Where are the Carousel installer log files located?

Applies to

  • Carousel 7.0.0+

 

Answer

Carousel 7 introduces a new bootstrapper that prepares the system environment before installing Carousel Player or Carousel Server. This bootstrapper records logs by default to %localappdata%\temp. (You can enter this into a Windows Explorer window to resolve your temp folder.)

The bootstrapper log will be named Carousel_7.x.x.x_<year><month><day><time>.txt

The Carousel Player log will be named Carousel_<version>_<year><day><time>_<install-step>_CarouselPlayerMsi.txt

The Carousel Server log will be named Carousel_<version>_<year><day><time>_<install-step>_CarouselServerMsi.txt

 

Additional Information

Other components the bootstrapper installs will be logged to this folder as well in a similar naming convention to above. This can include Visual Studio runtime executables, .NET Frameworks, or other components. Sort by date/time to view all log files generated around the same timeframe.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to Factory Restore a Carousel 260
Viewed 1422 times since Thu, May 4, 2017
Carousel for Apple TV Media Constraints
Viewed 1299 times since Thu, Jun 22, 2017
Exporting a Single Bulletin as a Bulletin Package
Viewed 1797 times since Tue, Sep 1, 2015
How do I migrate my database and content to another server?
Viewed 4234 times since Mon, Sep 22, 2014
Locating my hardware license key
Viewed 5451 times since Wed, Sep 17, 2014
Error from RabbitMQ about unreachable endpoints
Viewed 8934 times since Mon, Feb 16, 2015
What is a Carousel "DSS"?
Viewed 1129 times since Wed, Aug 16, 2017
Using Dean Evans EMS as a Data Source in Carousel 7.3+
Viewed 663 times since Tue, Apr 3, 2018
My new Carousel player will not connect to my server
Viewed 4002 times since Tue, Nov 11, 2014