Home » Categories » Carousel

What version of Internet Explorer does Carousel use for interactive bulletins?

Applies to

  • Carousel 6.0.0+


Carousel Players rely on a registry key located at HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION to know what version of IE to use when showing Carousel interactive bulletins.

The registry entry is a DWORD type with a name of"InteractiveHelper.exe" and a value of "xx000" where xx is the version of Internet Explorer. ie:

Internet Explorer 11 = 11000

Internet Explorer 9 = 9000

This registry setting is unique to each Carousel Player.

Additional Information

Attached to this article is This zip file contains a .reg file that can be ran on your Carousel Player to set the registry key for using Internet Explorer 11 to display interactive bulletins within Carousel.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
How to Factory Restore a Carousel 260
Viewed 1035 times since Thu, May 4, 2017
There is a Tightrope Media Systems bulletin I can’t turn off
Viewed 3819 times since Mon, Sep 22, 2014
Carousel - Warranty Options
Viewed 1028 times since Wed, Feb 15, 2017
Matrox Convert DVI Power Supply
Viewed 2092 times since Mon, May 4, 2015
RSS Feeds in a Crawl will not Validate with error, "The File Exists"
Viewed 336 times since Wed, Apr 4, 2018
Where are the Carousel installer log files located?
Viewed 1073 times since Mon, Oct 17, 2016
Carousel software version release history
Viewed 2219 times since Tue, Jul 28, 2015
Carousel Does Not Load when Logged in with Usernames that Contain Periods
Viewed 578 times since Mon, Sep 18, 2017
Carousel is not a selectable option in Front Door
Viewed 1592 times since Thu, Nov 6, 2014