YOUR STORY PLAYS HERE
Home » Categories » Carousel

What version of Internet Explorer does Carousel use for interactive bulletins?

Applies to

  • Carousel 6.0.0+

Answer

Carousel Players rely on a registry key located at HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION to know what version of IE to use when showing Carousel interactive bulletins.

The registry entry is a DWORD type with a name of"InteractiveHelper.exe" and a value of "xx000" where xx is the version of Internet Explorer. ie:

Internet Explorer 11 = 11000

Internet Explorer 9 = 9000

This registry setting is unique to each Carousel Player.

Additional Information

Attached to this article is IE11-InteractivePatch.zip. This zip file contains a .reg file that can be ran on your Carousel Player to set the registry key for using Internet Explorer 11 to display interactive bulletins within Carousel.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
Remote Desktop Connection doesn’t work on Carousel 270 Hardware
Viewed 332 times since Tue, Mar 27, 2018
My Live Video Input bulletin is not working (AVermedia PCIe Card)
Viewed 2336 times since Tue, Nov 11, 2014
Carousel - How to enable TLS in Carousel 7.3.0
Viewed 479 times since Fri, Apr 13, 2018
Carousel Player On Windows Stops Cycling Through Bulletins
Viewed 241 times since Tue, Apr 3, 2018
Carousel operating system compatibility
Viewed 2914 times since Tue, Nov 10, 2015
How do I change the channel my Carousel is showing?
Viewed 2571 times since Mon, Sep 22, 2014
RSS Feeds in a Crawl will not Validate with error, "The File Exists"
Viewed 266 times since Wed, Apr 4, 2018
Operating System, & Windows Updates
Viewed 145 times since Tue, Jun 2, 2015
How do I use custom icons for my weather bulletin?
Viewed 1072 times since Fri, May 1, 2015