YOUR STORY PLAYS HERE
Home » Categories » Carousel

There is a Tightrope Media Systems bulletin I can’t turn off

Summary

Upon watching a zone (or zones) rotate I am seeing a strange bulletin rotating that I cannot find under my Manage Bulletins menu.  It looks like one of the following images:

Old Carousel Bumper Graphic or New Carousel Bumper Graphic or Really Old Carousel Bumper Graphic

Applies to

  • Carousel (all versions)

Cause

In Carousel this is referred to as the Bumper Graphic.  It is an image that appears once per rotation, and in new zones is the only content created by default for display.

Resolution

  1. Login to FrontDoor, navigate to Carousel.
  2. Choose the Zone that has the Bumper Graphic you would like to edit/remove.
  3. From the Main Menu choose Zone Settings (at the bottom).
  4. From the Zone Settings menu, choose the Display Engine tab.
  5. Choose the Bumper Graphic menu option.
  6. From here there are 2 choices:
    Bumper Graphic Menu
    1. Uncheck Show bumper page.
    2. Click on the Upload button to choose a new Bumper Graphic
  7. Repeat for each zone that has a Bumper Graphic.

Additional Information

The Bumper Graphic is on by default for any newly created zone, except for zones created by the Clone tool.

5 (2)
Article Rating (2 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
About Tightrope’s software version numbers
Viewed 3515 times since Wed, Dec 17, 2014
Carousel 7.2.1 Relesed
Viewed 254 times since Thu, Apr 5, 2018
Disabling RDA
Viewed 197 times since Thu, Mar 22, 2018
Choosing a player
Viewed 1034 times since Fri, Sep 8, 2017
Carousel 7.0.1 is released
Viewed 1044 times since Fri, Feb 17, 2017
Carousel - Hardware Warranty Terms
Viewed 900 times since Mon, Feb 20, 2017
Error that access to path is denied when updating a bulletin.
Viewed 1859 times since Fri, Jun 5, 2015
Carousel - Warranty Options
Viewed 992 times since Wed, Feb 15, 2017
How do I change the channel my Carousel is showing?
Viewed 2612 times since Mon, Sep 22, 2014
Videos are not playing
Viewed 2251 times since Mon, Sep 22, 2014