Home » Categories » Multiple Categories

Submitting a bug report to Tightrope


Please send an email to

Additional Information

In order to reproduce your issue as quickly as possible, please include the following information in your bug report:

  • Your contact information
  • The product and version you are using
    e.g. Cablecast 5.4.3
  • A description or screenshot of the problem you encountered
    e.g. When I attempted to send Autopilot, I received an error that stated "Object reference not set to an instance of an object"
  • How many times has this happened?
    e.g. This is the first time that I have ever seen this error message under these circumstances
    -or- This error seems to happen every time I send Autopilot from my laptop
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Configuring your machine for automatic logon
Viewed 1260 times since Thu, Sep 25, 2014
can’t delete files on the content drive, user doesn’t have permission to delete files error
Viewed 954 times since Mon, Jan 16, 2017
How do I correct a firmware bug on AVNU players?
Viewed 628 times since Wed, Sep 20, 2017
Carousel 7.3.1 Released
Viewed 415 times since Tue, May 22, 2018
Cablecast Database Backup options
Viewed 2045 times since Thu, Dec 18, 2014
How do I find my TeamViewer ID?
Viewed 38689 times since Mon, Sep 22, 2014
My Brightsign Player is showing a black screen
Viewed 5376 times since Tue, Nov 4, 2014
How do I interpret the LEDs on the side of a BrightSign player?
Viewed 1768 times since Tue, Jul 21, 2015
Streaming in HD & Cable Provider in SD
Viewed 789 times since Tue, Sep 5, 2017
How to link a specific video file to a show
Viewed 2025 times since Fri, Sep 19, 2014