Home » Categories » Multiple Categories

Submitting a bug report to Tightrope


Please send an email to

Additional Information

In order to reproduce your issue as quickly as possible, please include the following information in your bug report:

  • Your contact information
  • The product and version you are using
    e.g. Cablecast 5.4.3
  • A description or screenshot of the problem you encountered
    e.g. When I attempted to send Autopilot, I received an error that stated "Object reference not set to an instance of an object"
  • How many times has this happened?
    e.g. This is the first time that I have ever seen this error message under these circumstances
    -or- This error seems to happen every time I send Autopilot from my laptop
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Carousel Security Options
Viewed 444 times since Mon, Apr 16, 2018
Cablecast 6.0.0 is released
Viewed 2633 times since Thu, Sep 17, 2015
What types of files can I import into ZEPLAY?
Viewed 1253 times since Tue, Mar 24, 2015
Playback of files in Cablecast is stuttering consistently.
Viewed 1080 times since Mon, Aug 22, 2016
Operating System, & Windows Updates
Viewed 337 times since Tue, Jun 2, 2015
About Tightrope’s software version numbers
Viewed 3921 times since Wed, Dec 17, 2014
Carousel - How to enable TLS in Carousel 7.3.0
Viewed 1020 times since Fri, Apr 13, 2018
Cablecast 5.4.6 is Released
Viewed 1201 times since Sat, Dec 5, 2015
Digital Files Disappear and Reapear
Viewed 1207 times since Thu, Oct 1, 2015