YOUR STORY PLAYS HERE
Home » Categories » Cablecast

Public site home page shows runs that are in the past

Applies to

  • Cablecast 6.0.0

Symptoms

  • The home page of the Cablecast 6.0.0 home page shows runs starting in midnight.

Cause

An API change before the release of 6.0.0 changed how related records were loaded from the API. This change causes the public site not to request all the information needed to calculate when a run is on air. This, subsequently, causes no runs to be filtered from the home page.

Workaround

  1. This issue will be fixed in Cablecast 6.0.1
  2. To install a hotfix for this issue:
    1. Click here to request the relevant update
    2. Click Download File to download the hotfix zip file
    3. Place this file on the desktop of your Cablecast server (the machine that hosts the public site)
    4. Extract the zip file 
    5. Run INSTALL.bat to deploy the hotfix

Additional Information

This issue was fixed with the following code change to the public site: https://github.com/trms/cablecast-public-site/pull/8

Custom Fields
  • Bug Status: Fixed
  • Internal Bug ID: 9380
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Channel Showing Black When Switching To Carousel
Viewed 2374 times since Mon, Jun 29, 2015
Information Tightrope needs to set up Cablecast Reflect
Viewed 3630 times since Fri, Sep 19, 2014
VOD Live Chaptering Feature Overview
Viewed 141 times since Tue, Feb 20, 2018
Broadcast Products: End of support for Microsoft Windows XP and Windows Server 2003
Viewed 2163 times since Fri, Jul 24, 2015
Cablecast Database Backup options
Viewed 1805 times since Thu, Dec 18, 2014
About Tightrope’s software version numbers
Viewed 3193 times since Wed, Dec 17, 2014
how do I setup a network share for a SxPlayerCM control module?
Viewed 1027 times since Wed, Apr 27, 2016
Channel Licenses for Cablecast Servers
Viewed 1343 times since Fri, Jun 26, 2015
Your public web site can look as awesome as Tighty.TV’s public web site
Viewed 6728 times since Mon, Dec 22, 2014