Home » Categories » Cablecast » SX Series Video Servers

No signal present on SDI Out B of SX2HD server


When connecting an SX2HD video server, you see valid video on the SDI Out A cable, but no signal on the SDI Out B cable.

Applies to

  • SX2HD Video Server (all versions)


  • Valid video on SDI Out A
  • No Signal on SDI Out B


The cables on these servers are labeled in a confusing manner.  The video for the second playback channel is present on the SDI Out C / Key cable.  The SDI Out B and SDI Out D / Key cables are not used.


Connect to the SDI Out C / Key cable instead.

Additional Information

As of 9/1/2014 Tightrope is relabeling the cables on outgoing SX2HD servers to eliminate this confusion.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How to link a specific video file to a show
Viewed 1911 times since Fri, Sep 19, 2014
Cablecast Updates - Version 6.0.3 is Released
Viewed 1509 times since Wed, Jan 20, 2016
Cablecast SX Known Issues
Viewed 1334 times since Sun, Jun 5, 2016
Windows Update Driver Searching Interferes with Matrox Driver Upgrade
Viewed 1072 times since Wed, Dec 30, 2015
Cablecast 5.3.7 is Released
Viewed 1077 times since Fri, Oct 30, 2015
Mixing 720p and 1080i content on my HD SX Server
Viewed 1728 times since Mon, Sep 22, 2014
Cablecast 5.3.8 is Released
Viewed 1285 times since Sat, Dec 5, 2015
Cablecast 6.0.2 is Released
Viewed 1325 times since Sat, Dec 5, 2015
Tightrope Media Systems Software End of Life Policy
Viewed 3505 times since Wed, Dec 17, 2014