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My weather isn’t updating in Carousel

Summary

Your weather bulletins stopped updating with current info in Carousel 

Applies to

  • All Carousel versions prior to 6.2.8, 6.3.9, and 6.4.5+

Symptoms

  • Weather bulletins are not updating
  • You can not create new Weather bulletins (error states that you are unable to connect to api.wxbug.net)

Cause

In April of 2014, Weatherbug changed their API causing the weather functionality in all versions of Carousel to cease to function completely.

Resolution

You must update your Carousel server to at least version 6.2.8 in order to restore the weather functions. Contact support@trms.com and include your current versions of Carousel and Front Door to obtain a download key for the update and instructions on updating the system.

 

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