Home » Categories » Multiple Categories

Locating my hardware license key

Applies to

  • Frontdoor (all versions)
  • Carousel (all versions)
  • Cablecast (all versions)


  1. Log into Frontdoor using the  admin  account
  2. Navigate to Main Menu : Server Setup : Licensing
  3. On that page you will see data that looks like this:  
Your hardware license key is: fcb5b08630c261403c39b82037ef 
Licensed Products: 
  • Cablecast
  • Carousel, 100 Channels
  • 100 Carousel Players
  • 0 Carousel Micro Players
  • Carousel, Screensaver
  • Carousel, Multimedia
  • Carousel, RSS
  • Carousel, RDA
  • Carousel, EDS
  • Cablecast, SXExtraCodecs
  • Carousel, Interactivity

If this is the first time you are licensing the system, you will just see the hardware ID and nothing more. 

If you are requesting additional licenses (as for a system expansion) please copy all information listed.

Additional Information

The hardware license key is a unique number that identifies your server.  It is used to generate a cryptographic license key that unlocks functionality such as the number of players that may connect to a Carousel server.


5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
Carousel 7.0.1 is released
Viewed 586 times since Fri, Feb 17, 2017
Where can I download Carousel virtual machine images?
Viewed 1308 times since Tue, Dec 8, 2015
Videos are not playing
Viewed 1639 times since Mon, Sep 22, 2014
Network interface binding for Cablecast Device Control
Viewed 849 times since Wed, Dec 14, 2016
Streaming in HD & Cable Provider in SD
Viewed 283 times since Tue, Sep 5, 2017
How are Categories Handled by the XList Export Functionallity?
Viewed 890 times since Thu, Mar 24, 2016
What version of Internet Explorer does Carousel use for interactive bulletins?
Viewed 1409 times since Mon, Apr 13, 2015
Accessing Carousel Rendering Logs
Viewed 535 times since Wed, Jan 18, 2017
Tightrope Media Systems Software End of Life Policy
Viewed 2431 times since Wed, Dec 17, 2014