Home » Categories » Multiple Categories

Locating my hardware license key

Applies to

  • Frontdoor (all versions)
  • Carousel (all versions)
  • Cablecast (all versions)


  1. Log into Frontdoor using the  admin  account
  2. Navigate to Main Menu : Server Setup : Licensing
  3. On that page you will see data that looks like this:  
Your hardware license key is: fcb5b08630c261403c39b82037ef 
Licensed Products: 
  • Cablecast
  • Carousel, 100 Channels
  • 100 Carousel Players
  • 0 Carousel Micro Players
  • Carousel, Screensaver
  • Carousel, Multimedia
  • Carousel, RSS
  • Carousel, RDA
  • Carousel, EDS
  • Cablecast, SXExtraCodecs
  • Carousel, Interactivity

If this is the first time you are licensing the system, you will just see the hardware ID and nothing more. 

If you are requesting additional licenses (as for a system expansion) please copy all information listed.

Additional Information

The hardware license key is a unique number that identifies your server.  It is used to generate a cryptographic license key that unlocks functionality such as the number of players that may connect to a Carousel server.


5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
playback of H264 content is stuttering in Cablecast
Viewed 948 times since Fri, Sep 2, 2016
Notes for using Utah Scientific routers with Cablecast
Viewed 1595 times since Fri, Jan 9, 2015
Cablecast 6.0.2 is Released
Viewed 1171 times since Sat, Dec 5, 2015
How to perform a system database migration
Viewed 1691 times since Thu, Jul 30, 2015
Issues Scheduling Cablecast When Daylight Savings Time Changes
Viewed 591 times since Tue, Mar 7, 2017
Resource25 / 25Live Calendars in Carousel 7.0
Viewed 780 times since Fri, Jun 16, 2017
Cablecast software version release history
Viewed 2352 times since Wed, Dec 17, 2014
My Live Video Input bulletin is not working (AVermedia PCIe Card)
Viewed 2011 times since Tue, Nov 11, 2014
Carousel software version release history
Viewed 1615 times since Tue, Jul 28, 2015