Home » Categories » Multiple Categories

Locating my hardware license key

Applies to

  • Frontdoor (all versions)
  • Carousel (all versions)
  • Cablecast (all versions)


  1. Log into Frontdoor using the  admin  account
  2. Navigate to Main Menu : Server Setup : Licensing
  3. On that page you will see data that looks like this:  
Your hardware license key is: fcb5b08630c261403c39b82037ef 
Licensed Products: 
  • Cablecast
  • Carousel, 100 Channels
  • 100 Carousel Players
  • 0 Carousel Micro Players
  • Carousel, Screensaver
  • Carousel, Multimedia
  • Carousel, RSS
  • Carousel, RDA
  • Carousel, EDS
  • Cablecast, SXExtraCodecs
  • Carousel, Interactivity

If this is the first time you are licensing the system, you will just see the hardware ID and nothing more. 

If you are requesting additional licenses (as for a system expansion) please copy all information listed.

Additional Information

The hardware license key is a unique number that identifies your server.  It is used to generate a cryptographic license key that unlocks functionality such as the number of players that may connect to a Carousel server.


5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
Cablecast does not work on older devices running iOS 8
Viewed 1455 times since Fri, Feb 27, 2015
TRMS Software Compatibility Chart
Viewed 3366 times since Mon, Jun 8, 2015
Cablecast - Hardware Warranty Terms
Viewed 1181 times since Mon, Feb 20, 2017
Known Issues in Carousel 7.0.0
Viewed 1370 times since Tue, Jan 17, 2017
Channel Showing Black When Switching To Carousel
Viewed 3088 times since Mon, Jun 29, 2015
How to configure and test my Blackmagic Videohub router with Cablecast
Viewed 3287 times since Thu, Sep 18, 2014
One or more VOD files have a status of Source Incomplete
Viewed 1953 times since Mon, Sep 29, 2014
How to perform a system database migration
Viewed 2313 times since Thu, Jul 30, 2015