Home » Categories » Multiple Categories

Locating my hardware license key

Applies to

  • Frontdoor (all versions)
  • Carousel (all versions)
  • Cablecast (all versions)


  1. Log into Frontdoor using the  admin  account
  2. Navigate to Main Menu : Server Setup : Licensing
  3. On that page you will see data that looks like this:  
Your hardware license key is: fcb5b08630c261403c39b82037ef 
Licensed Products: 
  • Cablecast
  • Carousel, 100 Channels
  • 100 Carousel Players
  • 0 Carousel Micro Players
  • Carousel, Screensaver
  • Carousel, Multimedia
  • Carousel, RSS
  • Carousel, RDA
  • Carousel, EDS
  • Cablecast, SXExtraCodecs
  • Carousel, Interactivity

If this is the first time you are licensing the system, you will just see the hardware ID and nothing more. 

If you are requesting additional licenses (as for a system expansion) please copy all information listed.

Additional Information

The hardware license key is a unique number that identifies your server.  It is used to generate a cryptographic license key that unlocks functionality such as the number of players that may connect to a Carousel server.


5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
How to Adjust the Maximum Number of Results Returned by the Cablecast Web Service
Viewed 953 times since Tue, Aug 16, 2016
Cablecast RTP Streaming Feature Overview
Viewed 1604 times since Wed, Dec 13, 2017
Network interface binding for Cablecast Device Control
Viewed 1201 times since Wed, Dec 14, 2016
Carousel Does Not Load when Logged in with Usernames that Contain Periods
Viewed 533 times since Mon, Sep 18, 2017
Carousel 7.0.1 is released
Viewed 1009 times since Fri, Feb 17, 2017
Carousel 7.3.1 Released
Viewed 350 times since Tue, May 22, 2018
Locating the most recent Cablecast manual
Viewed 1559 times since Mon, Sep 29, 2014
How do I enable VLC for Carousel videos?
Viewed 5248 times since Mon, Sep 22, 2014
Error Message In Cablecast 5.4.4 When Using Safari Web Browser
Viewed 1170 times since Mon, Aug 10, 2015