Home » Categories » Multiple Categories

Licensing my server

Applies to

  • Frontdoor (all versions)
  • Carousel (all versions)
  • Cablecast (all versions)


If you have purchased a turn-key server from TRMS, it should come with the licenses you need. If you are configuring your own server with TRMS software, you will have to have your server setup and all of the software installed for us to start the licensing process. 

In order to obtain a license key, you will need to:

  1. Locate your hardware license key. For detailed instructions on where to find your hardware license key, see How do I find my
  2. Send your hardware license key to

    Please do not send the hardware license key as a screen shot.  Please copy and paste the text.

  3. Once support responds with your new license key, click the set new license key button.
  4. Paste your new license key into the box
  5. Press Save 
5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Cablecast 5.3.8 is Released
Viewed 1445 times since Sat, Dec 5, 2015
One or more VOD files have a status of Source Incomplete
Viewed 1882 times since Mon, Sep 29, 2014
I get an error that "There is insufficient memory in resource pool "internal" to run this query."
Viewed 1768 times since Fri, Sep 11, 2015
Carousel Does Not Load when Logged in with Usernames that Contain Periods
Viewed 627 times since Mon, Sep 18, 2017
I can’t login to my system
Viewed 2187 times since Mon, Sep 22, 2014
Cablecast may create two copies of a new Show
Viewed 1255 times since Tue, Feb 3, 2015
Carousel - Advanced Tweet Criteria
Viewed 992 times since Thu, Sep 28, 2017
Carousel Security Options
Viewed 399 times since Mon, Apr 16, 2018
Cablecast 6.0.0 is released
Viewed 2587 times since Thu, Sep 17, 2015
Known Issues With Carousel 7 Installer
Viewed 1075 times since Tue, Mar 7, 2017