YOUR STORY PLAYS HERE
Home » Categories » Carousel

Internet Explorer cannot crop a web picture block.

Applies to

  • Carousel 6.4.x + 

Symptoms

  • Unable to crop a webpage for a web picture block

Cause

Internet Explorer does not allow you to take a snapshot of a web page and have it displayed as a picture within Carousel.

Workaround

  1. Use Chrome.

           or

  1. On the IE browser you are using to access this feature, Select Tools > Compatibility View Settings. 
  2. Type in either localhost or the URL or IP Address of the server and press Add and Close. 
  3. You will now be able to crop web pictures.

Additional Information

  1. This bug will not be resolved since it's a problem with IE.  This feature will be accomplished in a different way in release 7.0.
Custom Fields
  • Internal Bug ID: 8508
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
About Tightrope’s software version numbers
Viewed 3443 times since Wed, Dec 17, 2014
Known Issues With Carousel 7 Installer
Viewed 873 times since Tue, Mar 7, 2017
Carousel Access Rights in 7.3: what you need to know
Viewed 271 times since Tue, May 1, 2018
Carousel for Apple TV Media Constraints
Viewed 940 times since Thu, Jun 22, 2017
How to perform a system database migration
Viewed 1984 times since Thu, Jul 30, 2015
Exporting a Single Bulletin as a Bulletin Package
Viewed 1409 times since Tue, Sep 1, 2015
How do I backup my Carousel server?
Viewed 3125 times since Mon, Sep 22, 2014
Carousel Security Options
Viewed 254 times since Mon, Apr 16, 2018
How do I adjust how often Dynamic Bulletins are rendered?
Viewed 1466 times since Wed, Nov 19, 2014
How do I change the channel my Carousel is showing?
Viewed 2571 times since Mon, Sep 22, 2014