YOUR STORY PLAYS HERE
Home » Categories » Carousel

Internet Explorer cannot crop a web picture block.

Applies to

  • Carousel 6.4.x + 

Symptoms

  • Unable to crop a webpage for a web picture block

Cause

Internet Explorer does not allow you to take a snapshot of a web page and have it displayed as a picture within Carousel.

Workaround

  1. Use Chrome.

           or

  1. On the IE browser you are using to access this feature, Select Tools > Compatibility View Settings. 
  2. Type in either localhost or the URL or IP Address of the server and press Add and Close. 
  3. You will now be able to crop web pictures.

Additional Information

  1. This bug will not be resolved since it's a problem with IE.  This feature will be accomplished in a different way in release 7.0.
Custom Fields
  • Internal Bug ID: 8508
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
FrontDoor fails to backup Carousel database
Viewed 1699 times since Tue, Feb 28, 2017
Carousel is not a selectable option in Front Door
Viewed 1776 times since Thu, Nov 6, 2014
What is a Carousel "DSS"?
Viewed 1130 times since Wed, Aug 16, 2017
Remote Desktop Connection doesn’t work on Carousel 270 Hardware
Viewed 593 times since Tue, Mar 27, 2018
Carousel 7.2.1 Relesed
Viewed 478 times since Thu, Apr 5, 2018
Active Directory User Roles Don’t Update
Viewed 1393 times since Mon, Sep 26, 2016
How do I enable VLC for Carousel videos?
Viewed 6300 times since Mon, Sep 22, 2014
Carousel 7.0.1 is released
Viewed 1388 times since Fri, Feb 17, 2017
What features of Carousel require a Multicast enabled network?
Viewed 2314 times since Tue, Oct 4, 2016