YOUR STORY PLAYS HERE
Home » Categories » Carousel

Internet Explorer cannot crop a web picture block.

Applies to

  • Carousel 6.4.x + 

Symptoms

  • Unable to crop a webpage for a web picture block

Cause

Internet Explorer does not allow you to take a snapshot of a web page and have it displayed as a picture within Carousel.

Workaround

  1. Use Chrome.

           or

  1. On the IE browser you are using to access this feature, Select Tools > Compatibility View Settings. 
  2. Type in either localhost or the URL or IP Address of the server and press Add and Close. 
  3. You will now be able to crop web pictures.

Additional Information

  1. This bug will not be resolved since it's a problem with IE.  This feature will be accomplished in a different way in release 7.0.
Custom Fields
  • Internal Bug ID: 8508
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Information Needed to Add or Renew Assurance on Your System
Viewed 2331 times since Thu, Jul 2, 2015
My Brightsign Player is showing a black screen
Viewed 6087 times since Tue, Nov 4, 2014
Known Issues With Carousel 7 Installer
Viewed 1156 times since Tue, Mar 7, 2017
Active Directory User Roles Don’t Update
Viewed 1272 times since Mon, Sep 26, 2016
How do I update my Carousel software?
Viewed 3243 times since Mon, Sep 22, 2014
Carousel 7.0.1 is released
Viewed 1240 times since Fri, Feb 17, 2017
Broadcast Products: End of support for Microsoft Windows XP and Windows Server 2003
Viewed 2585 times since Fri, Jul 24, 2015
Carousel 7.2.1 Relesed
Viewed 395 times since Thu, Apr 5, 2018
Changing the Hostname of Carousel server breaks bulletin rendering
Viewed 2411 times since Tue, Feb 17, 2015