YOUR STORY PLAYS HERE
Home » Categories » Multiple Categories

How to Factory Restore a Carousel 260

The Carousel 260 systems have a built-in option to restore to the factory image. This should only be done if the system's OS or installed software is non-functional and beyond normal repair. If you aren't sure what this means or if you haven't yet contacted our support team about the issue please submit a ticket so we can help.

Doing this will erase all data on the hard drive. Any custom settings, software versions, files, network configurations, etc will be erased and set back to their factory state.

-Carousel Server-

Please contact support if the system is a Server before proceeding.

-Carousel Player-

This will revert the system to the version of Carousel that was originally installed when it was shipped. If there have been any Carousel updates they will need to be reinstalled after this process has been completed.

 

-Steps-

1) Power down the system

2) Press the power button to power it back on while tapping the F8 key on the keyboard until you see a screen titled "Advanced Boot Options"

3) Highlight "Repair Your Computer" and hit enter. This will advance to a screen showing "Windows is loading files..."

4) If Windows files loaded successfully you will advance to the Recovery Center screen. Wait about 2 minutes on this screen while mouse and keyboard drivers are loaded. If you aren't able to move the mouse or use the keyboard to select "Next" (this is actually quite normal), start again at step 1. The second time through you should have a working mouse and keyboard for the Recovery Center. If you do, click Next

5) Select "Full factory recovery", click Next

6) Select "Complete", click Next

7) Select "Yes" after reading and understanding the warning message, click Next

8) The system will now restore itself. Once it's done you should see a screen informing you that the process is complete. Click Finish

9) It will restart more than once and complete some system tasks. Once this is done the system will boot to it's factory-imaged state

 

 

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Carousel is not a selectable option in Front Door
Viewed 1544 times since Thu, Nov 6, 2014
About Tightrope’s software version numbers
Viewed 3443 times since Wed, Dec 17, 2014
Carousel Security Options
Viewed 254 times since Mon, Apr 16, 2018
Carousel 7 supported editions of Windows 10
Viewed 918 times since Wed, Apr 19, 2017
CAP integrations with Carousel 7
Viewed 435 times since Tue, Mar 13, 2018
Accessing Carousel Rendering Logs
Viewed 913 times since Wed, Jan 18, 2017
Carousel 7.1.1 Released
Viewed 205 times since Thu, Apr 5, 2018
TRMS Software Compatibility Chart
Viewed 2969 times since Mon, Jun 8, 2015