YOUR STORY PLAYS HERE
Home » Categories » Multiple Categories

How to Factory Restore a Carousel 260

The Carousel 260 systems have a built-in option to restore to the factory image. This should only be done if the system's OS or installed software is non-functional and beyond normal repair. If you aren't sure what this means or if you haven't yet contacted our support team about the issue please submit a ticket so we can help.

Doing this will erase all data on the hard drive. Any custom settings, software versions, files, network configurations, etc will be erased and set back to their factory state.

-Carousel Server-

Please contact support if the system is a Server before proceeding.

-Carousel Player-

This will revert the system to the version of Carousel that was originally installed when it was shipped. If there have been any Carousel updates they will need to be reinstalled after this process has been completed.

 

-Steps-

1) Power down the system

2) Press the power button to power it back on while tapping the F8 key on the keyboard until you see a screen titled "Advanced Boot Options"

3) Highlight "Repair Your Computer" and hit enter. This will advance to a screen showing "Windows is loading files..."

4) If Windows files loaded successfully you will advance to the Recovery Center screen. Wait about 2 minutes on this screen while mouse and keyboard drivers are loaded. If you aren't able to move the mouse or use the keyboard to select "Next" (this is actually quite normal), start again at step 1. The second time through you should have a working mouse and keyboard for the Recovery Center. If you do, click Next

5) Select "Full factory recovery", click Next

6) Select "Complete", click Next

7) Select "Yes" after reading and understanding the warning message, click Next

8) The system will now restore itself. Once it's done you should see a screen informing you that the process is complete. Click Finish

9) It will restart more than once and complete some system tasks. Once this is done the system will boot to it's factory-imaged state

 

 

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Active Directory User Roles Don’t Update
Viewed 1106 times since Mon, Sep 26, 2016
What version of Internet Explorer does Carousel use for interactive bulletins?
Viewed 1893 times since Mon, Apr 13, 2015
Carousel 7.0.1 is released
Viewed 1110 times since Fri, Feb 17, 2017
Carousel 7.2.2 Released
Viewed 425 times since Thu, Apr 5, 2018
Videos are not playing
Viewed 2312 times since Mon, Sep 22, 2014
Broadcast Products: End of support for Microsoft Windows XP and Windows Server 2003
Viewed 2427 times since Fri, Jul 24, 2015
RSS Feeds in a Crawl will not Validate with error, "The File Exists"
Viewed 336 times since Wed, Apr 4, 2018
About Tightrope’s software version numbers
Viewed 3604 times since Wed, Dec 17, 2014
Matrox Convert DVI Power Supply
Viewed 2096 times since Mon, May 4, 2015
Carousel 7.3.1 Released
Viewed 415 times since Tue, May 22, 2018