YOUR STORY PLAYS HERE
Home » Categories » Carousel

How do I update my Carousel software?

Applies to

  • Carousel (all versions)

Answer

  1. Send an email to support@trms.com that includes the following information:
    1. Your Name
    2. Your organization's name
    3. You current FrontDoor AND Carousel version numbers (How do I find my software version number? )
  2. Support will supply back a Download Key with the needed installers.  Included will be a PDF (also attached below) of the Carousel Update Guide that walks through the process.
5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
Information Needed to Add or Renew Assurance on Your System
Viewed 1345 times since Thu, Jul 2, 2015
What version of Internet Explorer does Carousel use for interactive bulletins?
Viewed 1304 times since Mon, Apr 13, 2015
Where are the Carousel installer log files located?
Viewed 567 times since Mon, Oct 17, 2016
Error from RabbitMQ about unreachable endpoints
Viewed 4334 times since Mon, Feb 16, 2015
There is a Tightrope Media Systems bulletin I can’t turn off
Viewed 2821 times since Mon, Sep 22, 2014
Carousel Does Not Load when Logged in with Usernames that Contain Periods
Viewed 90 times since Mon, Sep 18, 2017
How do I backup my Carousel server?
Viewed 1932 times since Mon, Sep 22, 2014
Broadcast Products: End of support for Microsoft Windows XP and Windows Server 2003
Viewed 1703 times since Fri, Jul 24, 2015