Home » Categories » Carousel

How do I update my Carousel software?

Applies to

  • Carousel (all versions)


  1. Send an email to that includes the following information:
    1. Your Name
    2. Your organization's name
    3. You current FrontDoor AND Carousel version numbers (How do I find my software version number? )
  2. Support will supply back a Download Key with the needed installers.  Included will be a PDF (also attached below) of the Carousel Update Guide that walks through the process.
5 (1)
Article Rating (1 Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments (1) Attachments
Related Articles RSS Feed
Accessing Carousel Rendering Logs
Viewed 913 times since Wed, Jan 18, 2017
Where can I find the Carousel manual?
Viewed 2525 times since Mon, Sep 29, 2014
Carousel 7 supported editions of Windows 10
Viewed 918 times since Wed, Apr 19, 2017
Carousel Player For Apple TV
Viewed 2380 times since Fri, Jun 23, 2017
Changing the Hostname of Carousel server breaks bulletin rendering
Viewed 2213 times since Tue, Feb 17, 2015
Submitting a bug report to Tightrope
Viewed 2139 times since Thu, Jan 8, 2015
Error that access to path is denied when updating a bulletin.
Viewed 1828 times since Fri, Jun 5, 2015
How do I change the channel my Carousel is showing?
Viewed 2571 times since Mon, Sep 22, 2014
Carousel for Apple TV Media Constraints
Viewed 940 times since Thu, Jun 22, 2017
My Brightsign Player is showing a black screen
Viewed 5003 times since Tue, Nov 4, 2014