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How do I install the Carousel Server Software?

Applies to

  • Carousel 7.0.3+

Answer

  1. You will need to obtain a Download Key from Carousel Support.  If you have not done this yet, please support@carouselsignage.com and request one.
  2. The Download Key will contain two (3) installers:
    • Carousel_X.Y.Z.exe
    • Carousel_X.Y.Z-Offline.exe
    • sql-installer-X.Y.Z-Offline.exe
    Run the appropriate installer while logged into the server using the local administrator account:
    1. If your Server has access to the internet, use the Carousel_X.Y.Z.exe installer.This will download, install and configure all the prerequisite software as well as the needed versions of FrontDoor and Carousel.
    2. If your Server does NOT have access to the internet, launch the Carousel_X.Y.Z-Offline.exe installer with the sql-installer-X.Y.Z.-Offline.exe installer in the same container.This has all of the needed prerequisites in the installer along with FrontDoor and Carousel. Thus it is a much larger file and will take longer to download.
  3.  After your installation has completed successfully. Launch a web browser on the Carousel Server and go to http://localhost/FrontDoor/.
  4. Login with the default FrontDoor credentials.
     
    Username: Admin - Password: trms (all lowercase)
  5. From the FrontDoor Main Menu navigate to Server Setup: Licensing.
  6. Copy the Hardware License Key and email it to Carousel Signage Support to obtain a License Key for your system.
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