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How do I install the Carousel Server Software?

Applies to

  • Carousel 7.0.3+


  1. You will need to obtain a Download Key from Tightrope Support.  If you have not done this yet, please visit and use the Submit Ticket form to request one.
  2. The Download Key will contain two (2) installers:
    • Carousel_X.Y.Z.exe
    • Carousel_X.Y.Z-Offline.exe
  3. Run the appropriate installer:
    1. If your Server has access to the internet, use the Carousel_X.Y.Z.exe installer.
      This will download, install and configure all the prerequisite software as well as the needed versions of FrontDoor and Carousel.
    2. If your Server does NOT have access to the internet, use the Carousel_X.Y.Z-Offline.exe installer.
      This has all of the needed prerequisites in the installer along with FrontDoor and Carousel. Thus it is a much larger file and will take longer to download.
  4. After your installation has completed successfully. Launch a web browser on the Carousel Server and go to http://localhost/FrontDoor/.
  5. Login with the default FrontDoor credentials.
    Username: Admin - Password: trms (all lowercase)
  6. From the FrontDoor Main Menu navigate to Server Setup: Licensing.
  7. Copy the Hardware License Key and email it to Tightrope Professional Services to obtain a License Key for your system.
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