Home » Categories » Multiple Categories

Channel Showing Black When Switching To Carousel



When your channel switches to Carousel and only plays black. Locally you can see the Carousel Display Engine is playing. This usually will happen after a power outage or an unclean system shutdown.


Sometimes when there is a power outage or an unclean shutdown of the system, on restart the Matrox Convert DVI Control Panel will not start back up with the system.


On the Carousel Player, exit out of the Display Engine. Go to the Start menu and open the Matrox Convert DVI Control Panel. Wait a second or two to make sure it is running. Then relaunch the Display Engine.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Error that access to path is denied when updating a bulletin.
Viewed 2079 times since Fri, Jun 5, 2015
Carousel Security Options
Viewed 506 times since Mon, Apr 16, 2018
playback of H264 content is stuttering in Cablecast
Viewed 1486 times since Fri, Sep 2, 2016
Cablecast RTP Streaming Feature Overview
Viewed 2393 times since Wed, Dec 13, 2017
Known Issues in Carousel 7.0.0
Viewed 1370 times since Tue, Jan 17, 2017
Instructions for upgrading to Cablecast 6.0 from Cablecast 5.3+
Viewed 1455 times since Tue, Sep 15, 2015
MPEG Files remain processing and never finish
Viewed 1476 times since Thu, Oct 13, 2016
What features of Carousel require a Multicast enabled network?
Viewed 2135 times since Tue, Oct 4, 2016
How to define what version of SMB to use when connecting to a SMB share from a MacOS Client
Viewed 1062 times since Mon, Jul 25, 2016