YOUR STORY PLAYS HERE
Home » Categories » Carousel

Carousel is not a selectable option in Front Door

Applies to

  • Carousel

Symptoms

  • Carousel has disappeared as an option in Front Door

Cause

Your licensing has become corrupted and can no longer be read

Resolution

In order to resolve, you must send an email request to support@trms.com requesting a new license key for your system. You must include your hardware id as well as the number of players and channels your system is to be licensed for. To get your hardware id, log into Front Door>Server Setup>Licensing. 

 

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
I get an error related to "aspnet:MaxHttpCollectionKeys"
Viewed 1997 times since Thu, Jan 14, 2016
Resource25 / 25Live Calendars in Carousel 7.0
Viewed 982 times since Fri, Jun 16, 2017
My weather isn’t updating in Carousel
Viewed 2552 times since Mon, Sep 22, 2014
Carousel 7.3.1 Released
Viewed 120 times since Tue, May 22, 2018
How to Factory Restore a Carousel 260
Viewed 783 times since Thu, May 4, 2017
What version of Internet Explorer does Carousel use for interactive bulletins?
Viewed 1690 times since Mon, Apr 13, 2015
Using Dean Evans EMS as a Data Source in Carousel 7.3+
Viewed 146 times since Tue, Apr 3, 2018
Where are the Carousel installer log files located?
Viewed 926 times since Mon, Oct 17, 2016
Unable to locate Stored Procedures
Viewed 23 times since Tue, Sep 13, 2016