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Carousel 7.0.3 is released

The Tightrope Team is happy to announce the latest software maintenance release for Carousel. This release fixed a number of bugs that were hiding in the software waiting to annoy you. See the full list of what was squished in this version in the release notes below. As always, please contact our support team with questions.


Carousel 7.0.3 Release Notes

Bug 10243: Error Message When Browser Session Expires
Improved the experience when the browser session expires. Previously, a generic error message would be displayed to the user making it unclear what the problem was. Now the user will be specifically alerted when their login is expired and will be given the option to navigate to the login page.

Bug 10254: Facebook Page Searches Are Not Sorted Correctly
Fixed an issue where Facebook page searches were incorrectly sorted by page category making it difficult to find the desired page in the search results. Search results are now correctly sorted by relevance.

Bug 10244: Saving a Template in a Zone with no Backgrounds fails
Fixed an issue where saving a template in a zone with no backgrounds would fail. Templates will now use a generic solid background generated by the server if the zone contains no backgrounds.

Bug 10255: Database Script Can Add Objects to Wrong Schema
Fixed an issue where database objects such as stored procedures could be added to the wrong schema depending on the user account that ran the migration script. This would prevent Carousel from operating correctly. Objects are now added to the correct schema regardless of the account running the script.

Bug 10245: Dynamic Bulletins With No Content Shown in Active Section of Manage Bulletins
Fixed an issue where RSS and Cablecast bulletins with no content would be displayed in the active section of manage bulletins even though they were not active in the zone. Bulletins with no content are now displayed in the upcoming section of manage bulletins.

Bug 10246: Uploader for Seamless Backgrounds Display Wrong Channel Dimensions
Fixed an issue where the uploader for seamless backgrounds would display the current zone's dimensions instead of the channel's dimensions. The uploader now displays the channel's dimensions.

Bug 10257: Cannot Configure Custom Proxy
Fixed an issue where it was impossible to setup a custom proxy server for Carousel. The user interface incorrectly referred to a custom proxy as a manual proxy resulting in an error when trying to save the configuration. The user interface now correctly saves custom proxy configurations.

Bug 10247: Carousel Always Defaults to a Crawl Zone When Logging In
Fixed an issue where a user's last zone selection was not being saved properly causing the user to always be redirected to a crawl zone when logging in. Carousel will now remember the last zone a user was working on and direct the user to that zone when logging in.

Bug 10248: Media Uploads Do Not Respect Rotation Based on Camera Metadata
Carousel will now properly rotate media and bulletins based on the EXIF data contained in the image.

Bug 10249: User Interface Shows Zone as in Alert Mode Even If No Alerts Are Active
Fixed an issue where Carousel would consider deleted bulletins when determining if a zone was in alert mode. This could cause a zone to be incorrectly marked as in alert mode. Now only non-deleted bulletins are considered when determining alert mode.

Bug 10251: RSS Bulletins With Large Number of Pages Can Show Broken Image
Fixed an issue where the Carousel Renderer would delete the preview image for a bulletin when rendering it. This would cause the bulletin to appear broken until it was finished rendering. For bulletins with a large number of pages, this could take a noticeable amount of time. Carousel now updates the preview at the end of the render preventing a broken image.

Bug 10262: Change Default for Text Outline in New Templates
Text outline is now disabled by default for new templates.

Bug 10252: Clone Tool Can Error When Importing Channels That Use the Same Media Multiple Times
Fixed an issue where the clone tool would incorrectly try to extract media to the same location multiple times causing an error when trying to import the channel. The clone tool now correctly determines conflicts and extracts the media to the correct path.

Bug 10263: Remote Data Adapter Fails to Handle Picture Blocks
Fixed an issue with Remote Data Adapter (RDA) that was preventing picture blocks from being created or modified using UpdatePage and CreatePage commands.

Bug 10253: Media Uploads Incorrectly Display a Success Message When a Media Upload Is Too Large
Fixed an issue where the user interface would incorrectly display a success message when an upload failed due to being larger than the servers maximum file upload size. The user interface now displays an error message informing the user that the file was too large.

Bug 10287: Channel Lists Are Not Sorted By Channel Name
Fixed several drop down lists where channels were sorted by an internal ID and not by the name of the channel.

Bug 10277: Carousel Installer Crashes When Clicking Finished After Installation
Fixed an issue where installer would crash when clicking finished. This bug was introduced by a change to the installer user interface to confirm if a user wanted to exit the installer while an installation was still in progress. When already complete, the exit action would trigger an infinite loop causing the installer to crash. The installer now exits normally.

Bug 10288: Installer Can Fail When Installing For The First Time
Fixed an issue where the Carousel installer could fail when installing for the first time. The error was due to a timing issue when creating new user accounts and then trying to set permissions using those accounts. If the accounts were not fully available, the install would fail then run correctly the second time. We now delay using the accounts to allow the operating system enough time to finish creating the accounts.

Bug 10299: Carousel Is Difficult To Install Without an Internet Connection
This release makes available a new offline version of the installer that has all required dependencies within two large downloads. The Carousel 7 portion of the installer allows installation of Carousel Server without an internet connection. A separate SQL Server.offline file is also required if installing server on a system without SQL server already installed. The new offline installer has proven to work well for upgrades but there are known issues when installing on a new system. Please see the Carousel 7 Installer Known Issues Knowledge Base listing: http://kb.trms.com/article/known-issues-with-carousel-7-installer-295.html

Bug 10278: Carousel Services Uses Excessive Amounts of Memory When Starting
Fixed an issue where the Carousel service would use excessive amount of memory when starting potentially causing poor performance or system hangs. The issue was the result of leaking images while validating media sizes during startup. The service now ensures the objects do not get leaked resulting in acceptable memory use.

Bug 10289: Installer Does Not Accept Command Line Arguments For Silent Installs
Fixed an issue where the installer was ignoring arguments for selecting the different components that could be installed preventing the installer from doing silent installs.

Bug 10279: Bulletins Are Moved Out of a Group After Editing
Fixed an issue where a bulletin would be moved outside of its group after editing.

Bug 10291: Installer Fails When Installing Server on x86 Systems
Fixed an issue where installer would crash when running on x86 systems due to scheduling an installer command that only is only present on x64 systems.

Bug 10292: Installer Appears To Hang When Downloading Some Dependencies
Improved the experience when the installer must download some dependencies including firmware for BrightSign players. The installer now indicates what dependencies it is downloading and provides a progress indicator.

Bug 10282: Allow Uploading Interactive Bulletins
Interactive bulletins can now be uploaded using the Carousel user interface and will be hosted locally on the Carousel Server. It is important to note that only static files including HTML, CSS, and images are supported. All uploaded files are prohibited from executing on the server.

Bug 10293: Standalone Carousel Player Installer Does Not Install Player Dependencies
As of Carousel 7.0 the Carousel Player installer is provided in the Carousel user interface to make it easier to commission new players without needing to contact Tightrope Media Systems for download keys. A common problem was that the provided installer does not contain any of the dependencies required. To address this we now host all the dependencies on the Carousel Server, and the Carousel Player will download the dependencies from the server and install them automatically when first starting.

Bug 10283: Configuration Files Are Removed When Upgrading
Fixed an issue where configuration files that contain SQL Server connection strings and Active Directory membership configuration were incorrectly removed during an uninstall or upgrade. The installer now leaves these files in place. Additionally the installer makes a backup of these files during an upgrade.

Bug 10294: Installers Always Attempt To Run SQL Scripts On Default SQL Configuration
Fixed an issue where the installer would always attempt to run SQL migration scripts on the default SQL server instead of respecting the actual system configuration for SQL. The installer now loads the system's SQL connection string configuration and runs the SQL migration scripts on the configured SQL server.

Bug 10284: Installer Supports Install SQL Server On x64 Operating Systems
Made several improvements to detecting and installing SQL Server dependency when installing Carousel Server. The installer now passes through installation status for SQL Server to provide a better experience when installing Carousel. Please note that the installer only supports installing SQL Server on x64 systems. If SQL Server is missing on x86 systems Carousel server installation will be disabled.

Bug 10295: User Interface Will Error When Server Can Not Be Contacted
The Carousel user interface now periodically checks that it can still connect to the server and will indicate to the user when it is offline or the Carousel server cannot be reached.

Bug 10285: Installer Provides Poor Feedback When Dependency Installation Fails
When an installation fails the Carousel installer will now update the failure message to indicate which dependency has failed as well as the error message provided by the failing dependency.

Bug 10286: Server Health Warning Fails To Go Away After Problem Is Corrected
Fixed an issue where certain failed health checks would prevent the user interface from checking the system health in the future. The user interface now continues to poll for the system health and will remove the warning message if the issue is corrected.

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