YOUR STORY PLAYS HERE
Home » Categories » Multiple Categories

can’t delete files on the content drive, user doesn’t have permission to delete files error

Symptoms

In Windows Explorer, attempting to delete content files from the content drive fails. It says the user doesn't have permission to delete the file(s). 

Attempting to change the file's security attributes fails, again complaining the user doesn't have permissions. 

It can happen on more than one file. The file(s) used to be accessible and work fine not too long ago. 

Solution

The files are most likely opened remotely through shared folders/sessions. If one of the remote sessions has deleted the file(s), it's possible the file(s) has been cued for deletion which would prevent the local user from accessing it. 

In Computer Management, close all opened sessions, close all remotely-opened files. Stop all shares. 

This will allow the local user full access to the local content drive. Please note that files that may have been cued for deletion remotely, which were previously visible but unaccessible, will no longer show up in Windows Explorer. 

Now that the situation is under control, shares can be reenabled.

Notes

Users need to be careful when allowing shared access to their server's content drive, as it may result in undesired side-effects, as seen here.

Other negative side-effects include performance loss that can lead to skipping frames on playback and encodes.

0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
how do I setup a network share for a SxPlayerCM control module?
Viewed 895 times since Wed, Apr 27, 2016
Source Incomplete VODs never progress
Viewed 1242 times since Fri, Oct 3, 2014
Cablecast 5.4.5 is released
Viewed 895 times since Fri, Oct 30, 2015
How do I update Quatech USB to Serial Drivers and Firmware
Viewed 2085 times since Thu, Jan 8, 2015
How to Adjust the Maximum Number of Results Returned by the Cablecast Web Service
Viewed 676 times since Tue, Aug 16, 2016
Saved Searches are not migrated when upgrading from Cablecast 5.x to newer versions
Viewed 833 times since Thu, Jul 23, 2015
Creating h.264 files that will work with my SX video server
Viewed 7262 times since Tue, Dec 9, 2014
2:3 Pull down files.
Viewed 1092 times since Fri, Jul 10, 2015
Issues Scheduling Cablecast When Daylight Savings Time Changes
Viewed 519 times since Tue, Mar 7, 2017
Cablecast SX Known Issues
Viewed 1116 times since Sun, Jun 5, 2016