YOUR STORY PLAYS HERE
Home » Categories » Cablecast

Cablecast Public Site is displaying the wrong schedule information.

Applies to

  • Cablecast 6.0.0

Symptoms

  • The cablecast public site shows Schedule Items for the wrong Channels and Shows.

Cause

There was a change to the Cablecast API just before release that changed the way schedule items are filtered. The Cablecast Public Site was not updated to use the correct filters. This causes the API to return all schedule items, not just the desired items.

Workaround

  1. Cablecast 6.0.1 will contain a fix for this issue
  2. To install a hotfix for this issue:
    1. Click here to request the relevant update
    2. Click Download File to download the hotfix zip file
    3. Place this file on the desktop of your Cablecast server (the machine that hosts the public site)
    4. Extract the zip file 
    5. Run INSTALL.bat to deploy the hotfix

Additional Information

The issue with the public site was fixed by this code change: https://github.com/trms/cablecast-public-site/pull/5

Custom Fields
  • Bug Status: Fixed
  • Internal Bug ID: 9352
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Cablecast - Keyboard Shortcuts
Viewed 672 times since Mon, Jun 4, 2018
Cablecast - Software Assurance Coverage
Viewed 661 times since Tue, Aug 14, 2018
Update the Bios on a Cablecast Live 340 to support Cablecast 6.4
Viewed 701 times since Fri, Mar 9, 2018
Tightrope Media Systems Software End of Life Policy
Viewed 5966 times since Wed, Dec 17, 2014
Cablecast 5.4.6 is Released
Viewed 1278 times since Sat, Dec 5, 2015
Update the Bios on a Cablecast Flex Lite 340
Viewed 455 times since Fri, Mar 30, 2018
Error message is useless when Cablecast fails to delete a file from within Digital File Management
Viewed 1645 times since Mon, Sep 29, 2014
Deleting a Control Module Set (CMS) requires a browser refresh
Viewed 713 times since Thu, Nov 2, 2017
Playback of files in Cablecast is stuttering consistently.
Viewed 1199 times since Mon, Aug 22, 2016