YOUR STORY PLAYS HERE
Home » Categories » Cablecast

Cablecast Public Site is displaying the wrong schedule information.

Applies to

  • Cablecast 6.0.0

Symptoms

  • The cablecast public site shows Schedule Items for the wrong Channels and Shows.

Cause

There was a change to the Cablecast API just before release that changed the way schedule items are filtered. The Cablecast Public Site was not updated to use the correct filters. This causes the API to return all schedule items, not just the desired items.

Workaround

  1. Cablecast 6.0.1 will contain a fix for this issue
  2. To install a hotfix for this issue:
    1. Click here to request the relevant update
    2. Click Download File to download the hotfix zip file
    3. Place this file on the desktop of your Cablecast server (the machine that hosts the public site)
    4. Extract the zip file 
    5. Run INSTALL.bat to deploy the hotfix

Additional Information

The issue with the public site was fixed by this code change: https://github.com/trms/cablecast-public-site/pull/5

Custom Fields
  • Bug Status: Fixed
  • Internal Bug ID: 9352
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Cablecast may create two copies of a new Show
Viewed 1141 times since Tue, Feb 3, 2015
Cablecast - Platinum Assurance
Viewed 270 times since Tue, May 8, 2018
Error Message In Cablecast 5.4.4 When Using Safari Web Browser
Viewed 1148 times since Mon, Aug 10, 2015
Instructions for upgrading to Cablecast 6.0 from Cablecast 5.3+
Viewed 1231 times since Tue, Sep 15, 2015
Streaming in HD & Cable Provider in SD
Viewed 652 times since Tue, Sep 5, 2017
Cablecast Installer overwrites some CSS files
Viewed 1058 times since Tue, Feb 3, 2015
Cablecast VOD file naming scheme
Viewed 1779 times since Thu, Dec 4, 2014
How are the SDI connectors mapped on my Flex4 server
Viewed 1480 times since Thu, Jun 16, 2016
Cablecast - Hardware Warranty Terms
Viewed 842 times since Mon, Feb 20, 2017
One or more VOD files have a status of Source Incomplete
Viewed 1719 times since Mon, Sep 29, 2014