YOUR STORY PLAYS HERE
Home » Categories » Cablecast

Cablecast Public Site is displaying the wrong schedule information.

Applies to

  • Cablecast 6.0.0

Symptoms

  • The cablecast public site shows Schedule Items for the wrong Channels and Shows.

Cause

There was a change to the Cablecast API just before release that changed the way schedule items are filtered. The Cablecast Public Site was not updated to use the correct filters. This causes the API to return all schedule items, not just the desired items.

Workaround

  1. Cablecast 6.0.1 will contain a fix for this issue
  2. To install a hotfix for this issue:
    1. Click here to request the relevant update
    2. Click Download File to download the hotfix zip file
    3. Place this file on the desktop of your Cablecast server (the machine that hosts the public site)
    4. Extract the zip file 
    5. Run INSTALL.bat to deploy the hotfix

Additional Information

The issue with the public site was fixed by this code change: https://github.com/trms/cablecast-public-site/pull/5

Custom Fields
  • Bug Status: Fixed
  • Internal Bug ID: 9352
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
DVD Import
Viewed 2693 times since Fri, Jun 12, 2015
can’t delete files on the content drive, user doesn’t have permission to delete files error
Viewed 966 times since Mon, Jan 16, 2017
Locating the most recent Cablecast manual
Viewed 1654 times since Mon, Sep 29, 2014
Cablecast - Software Assurance Coverage
Viewed 342 times since Tue, Aug 14, 2018
playback of H264 content is stuttering in Cablecast
Viewed 1269 times since Fri, Sep 2, 2016
Error message is useless when Cablecast fails to delete a file from within Digital File Management
Viewed 1504 times since Mon, Sep 29, 2014
Cablecast 6.0.1 is Released
Viewed 1617 times since Fri, Oct 30, 2015
Live Streams cannot be viewed full-screen in Internet Explorer 11
Viewed 1573 times since Mon, Oct 6, 2014
Cablecast does not work on older devices running iOS 8
Viewed 1337 times since Fri, Feb 27, 2015