YOUR STORY PLAYS HERE
Home » Categories » Cablecast

Cablecast does not work on older devices running iOS 8

Applies to

  • Cablecast 5.2.0+

Symptoms

  • Screens in Cablecast web interface will fail to load using Safari on older iOS devices.

Cause

A bug in mobile Safari (https://bugs.webkit.org/show_bug.cgi?id=138038) causes JavaScript applications, like Cablecast, to have an unrecoverable error. This bug only affects non-64bit iOS devices running iOS 8. 

Workaround

  1. Use Google's Chrome browser on iOS.

Additional Information

PendingThis software behavior has been identified as bug.  It has been assigned case number 8778.

Fixed This bug has been fixed internally as is awaiting release.

Released A fix for this bug has been released in Cablecast 5.4.4, on June 5 2015.

Custom Fields
  • Bug Status: Released
  • Internal Bug ID: 8778
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
how do I setup a network share for a SxPlayerCM control module?
Viewed 1357 times since Wed, Apr 27, 2016
Deleting a Control Module Set (CMS) requires a browser refresh
Viewed 640 times since Thu, Nov 2, 2017
File validation reports ’Obtaining info about this file did not proceed in a timely fashion’
Viewed 2226 times since Mon, Oct 13, 2014
DVD Import
Viewed 2860 times since Fri, Jun 12, 2015
Update the Bios on a Cablecast Flex Lite 340
Viewed 354 times since Fri, Mar 30, 2018
Cablecast - Widescreen Resolution
Viewed 379 times since Thu, Jul 12, 2018
Information Tightrope needs to set up Cablecast Reflect
Viewed 4502 times since Fri, Sep 19, 2014