YOUR STORY PLAYS HERE
Home » Categories » Cablecast

Cablecast does not work on older devices running iOS 8

Applies to

  • Cablecast 5.2.0+

Symptoms

  • Screens in Cablecast web interface will fail to load using Safari on older iOS devices.

Cause

A bug in mobile Safari (https://bugs.webkit.org/show_bug.cgi?id=138038) causes JavaScript applications, like Cablecast, to have an unrecoverable error. This bug only affects non-64bit iOS devices running iOS 8. 

Workaround

  1. Use Google's Chrome browser on iOS.

Additional Information

PendingThis software behavior has been identified as bug.  It has been assigned case number 8778.

Fixed This bug has been fixed internally as is awaiting release.

Released A fix for this bug has been released in Cablecast 5.4.4, on June 5 2015.

Custom Fields
  • Bug Status: Released
  • Internal Bug ID: 8778
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Cablecast 6.0.2 is Released
Viewed 1484 times since Sat, Dec 5, 2015
Locating the most recent Cablecast manual
Viewed 1730 times since Mon, Sep 29, 2014
Cablecast 5.3.7 is Released
Viewed 1242 times since Fri, Oct 30, 2015
Cablecast VOD file naming scheme
Viewed 1984 times since Thu, Dec 4, 2014
Cablecast Public Site is displaying the wrong schedule information.
Viewed 1743 times since Fri, Sep 18, 2015
SX Server will not validate any files but playback using SXConfiguration works
Viewed 1915 times since Wed, Sep 24, 2014
Cablecast Passthrough Feature Overview
Viewed 1022 times since Tue, Aug 8, 2017