YOUR STORY PLAYS HERE
Home » Categories » Cablecast

Cablecast does not work on older devices running iOS 8

Applies to

  • Cablecast 5.2.0+

Symptoms

  • Screens in Cablecast web interface will fail to load using Safari on older iOS devices.

Cause

A bug in mobile Safari (https://bugs.webkit.org/show_bug.cgi?id=138038) causes JavaScript applications, like Cablecast, to have an unrecoverable error. This bug only affects non-64bit iOS devices running iOS 8. 

Workaround

  1. Use Google's Chrome browser on iOS.

Additional Information

PendingThis software behavior has been identified as bug.  It has been assigned case number 8778.

Fixed This bug has been fixed internally as is awaiting release.

Released A fix for this bug has been released in Cablecast 5.4.4, on June 5 2015.

Custom Fields
  • Bug Status: Released
  • Internal Bug ID: 8778
0 (0)
Article Rating (No Votes)
Rate this article
  • Icon PDFExport to PDF
  • Icon MS-WordExport to MS Word
Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
Cablecast - Hardware Warranty Terms
Viewed 528 times since Mon, Feb 20, 2017
How to Adjust the Maximum Number of Results Returned by the Cablecast Web Service
Viewed 675 times since Tue, Aug 16, 2016
Checking the health of my server’s RAID (Adaptec Storage Manager)
Viewed 4217 times since Fri, Jul 10, 2015
Instructions for Upgrading to Cablecast 5.2.9, 5.3.4 and 5.4.2
Viewed 1453 times since Mon, Nov 24, 2014
Playback of files in Cablecast is stuttering consistently.
Viewed 676 times since Mon, Aug 22, 2016
Running TRMS Broadcast Products as Active Directory Domain Members is not Supported
Viewed 1537 times since Tue, Sep 1, 2015
Network interface binding for Cablecast Device Control
Viewed 953 times since Wed, Dec 14, 2016